1. Overview
These Terms of Sale (the "Terms") apply to all orders placed through the Dupeora online store. By placing an order with us, you agree to be bound by these Terms. Please read them carefully before completing your purchase.
2. Orders
All orders are subject to acceptance and product availability. We reserve the right to refuse or cancel any order at our discretion, including in the event of pricing errors, suspected fraud, or stock limitations. You will receive an order confirmation by email once your purchase has been successfully placed.
3. Pricing & Payment
All prices are displayed in the currency shown at checkout and are inclusive of applicable taxes unless stated otherwise. Payment must be made in full at the time of ordering using one of the accepted payment methods. Dupeora is not responsible for any additional bank or currency conversion fees.
4. Shipping & Delivery
Estimated delivery times are provided as a guideline and may vary depending on destination and carrier. Title and risk of loss for the products pass to you upon delivery. Please ensure the shipping address provided is accurate and complete.
5. Returns & Refunds
We accept returns of unopened, unused products within 14 days of delivery. To initiate a return, please contact our customer care team. Refunds will be issued to the original payment method once the returned items have been received and inspected.
6. Product Information
We make every effort to display product details, images and colors accurately. However, slight variations may occur. Fragrance perception can also differ between individuals and over time.
7. Limitation of Liability
To the maximum extent permitted by law, Dupeora shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services.
8. Contact
For any questions regarding these Terms of Sale, please contact us at cs@dupeora.com.